“I love my little ones new advent calendar. Its beautiful. 2 of the boxes were broken on delivery but the customer service team were amazing and sent out replacements immediately. Thank you so much for all your help! Will definitely buy again in the future”
Hi, thank you so much for your lovely review! We’re delighted to hear that you and your little one love the advent calendar.
We’re really glad our team could help with the broken boxes and get replacements out quickly. Your kind words mean a lot, and we can’t wait to welcome you back for future orders. Thank you again!
Best regards, Aleksandra, Management Team, My 1st Years
“The calendar was delivered to the wrong house and I was asked to hunting for it down my road. The calendar arrived over a week late missing half of advent. No compensation was offered. Numerous emails back and forth were expected in order to find out where the parcel had gone. After finding it, the drawers are too small. Only big enough for a chocolate. The whole idea for getting this calendar was so our 2 year old could have some small toys rather than chocolate. It is not fit for purpose for anything bigger than a celebration sized chocolate. I am thorough disappointed in both the product and the customer service I received. I will not be buying for 1st years again. This was £35 in the sale!!! Very disappointed”
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“Absolutely perfect! Beautifully made and should last three granddaughters, currently aged 6, 4 and2, for many years. Filling the drawers is a fascinating challenge as they are quite small but the girls are really excited about the variety.”
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“Really delightful and fun. Drawers just a little small for putting more than a chocolate into, but well made, looks fabulous and the personalisation is perfect.”
Hello, thank you so much for your lovely review! We’re delighted to hear you’re happy with the quality and personalisation. We appreciate your feedback about the drawer size and will keep it in mind. So glad it looks fabulous for you. We hope it brings lots of joy!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“This is perfect! I love the personalisation and the calendar is beautiful.
I had a slight problem with the order at first but after contacting customer services they were quick to respond and easy to correspond with and resolved my issue so quickly! Very happy with the purchase and great service”
Hello, thank you so much for your lovely review! We’re delighted to hear you love the personalisation and the calendar. We’re also glad our customer service team could quickly resolve the issue for you. Your kind words mean a lot, and we’re thrilled you’re happy with both the purchase and the service!
Best regards, Aleksandra, Management Team, My 1st Years
