Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“This is perfect! I love the personalisation and the calendar is beautiful.
I had a slight problem with the order at first but after contacting customer services they were quick to respond and easy to correspond with and resolved my issue so quickly! Very happy with the purchase and great service”
Hello, thank you so much for your lovely review! We’re delighted to hear you love the personalisation and the calendar. We’re also glad our customer service team could quickly resolve the issue for you. Your kind words mean a lot, and we’re thrilled you’re happy with both the purchase and the service!
Best regards, Aleksandra, Management Team, My 1st Years
“It is beautiful personalised calender house but arrived damaged, I made contact with the supplier and a replacement number 20 drawee was offered and I'm sure delivery of it will be any day now.”
Hi, thank you for your review! We’re glad to hear that a replacement has been arranged and hope it arrives very soon. We really appreciate your understanding and support!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, we’re very sorry to hear that your order hasn’t arrived yet. We completely understand how frustrating this must be. Please get in touch with us so we can investigate the situation and ensure your order reaches you as quickly as possible. We really appreciate your patience and understanding while we look into this.
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you for taking the time to leave a review. While we're grateful for your feedback, we're saddened to hear that not everything met your expectations. We truly appreciate your comments, as they help us improve and provide a better experience for all our customers. If you’d like to discuss your experience further, please feel free to send an email to support@my1styears.co
Sincerely, Aleksandra from the My 1st Years Management Team
