Hi, thank you so much for your kind words! We’re really sorry your first order had an issue, but we’re glad we could get it sorted quickly for you. Your patience and understanding mean a lot to us. If you ever need anything else, we’re always here to help.
Best regards, Aleksandra, Management Team, My 1st Years
Hello!
Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot to our team and helps us continue to strive for excellence. Looking forward to serving you again!
Best regards,
Shannon, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you for taking the time to leave a review. While we're grateful for your feedback, we're saddened to hear that not everything met your expectations. We truly appreciate your comments, as they help us improve and provide a better experience for all our customers. If you’d like to discuss your experience further, please feel free to send an email to support@my1styears.com.
Sincerely, Aleksandra from the My 1st Years Management Team
Hi, thank you so much for the 5-star rating! We truly appreciate you taking the time to support us. It means a lot to know that you were happy with your experience. If you ever have any feedback, questions, or need assistance in the future, we’re always here to help. Thanks again for choosing us!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“Hi this is the 2nd backpack iv got from your website. This 1st was the blue safari one & we used it for over 2 years,loved it. Ordered again & probably slightly disappointed this time. It's far darker in colour than in the picture. If it wasn't personalised, I would have returned an ordered a brighter colour 1. It's stil a lovely bag, just not the same as advertised. Thanks”
Hello, thank you for taking the time to share your feedback. We’re so glad to hear that you loved your first Blue Safari backpack and that it served you well for over two years!
We’re sorry to hear that the colour of your new backpack isn’t exactly what you expected. Colours can sometimes appear slightly different in photos due to lighting or screen settings, and we completely understand how this might be a little disappointing.
It’s wonderful to hear that you still find it a lovely bag, and we truly appreciate your continued support and loyalty. We’ll also take your feedback on colour representation on our website into account for future updates. Thank you again for your review!
Best regards, Aleksandra, Management Team, My 1st Years
