Insurefor Car Hire Excess Insurance Reviews

4.6 Rating 115 Reviews

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Phone:

01183 218197

Email:

info@moneymaxim.co.uk

Location:

Suite 4c, Market House,
19-21 Market Place,
Wokingham
Wokingham
RG40 1AP

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Alan Forrest

Verified Reviewer

“Goldcar Faro Portugal car collection point would not accept your excess insurance policy, but demanded I purchase their own in house access policy. Am attempting to obtain a refund on the amount I was forced to pay for this unacceptable additional expense. Alan Forrest.”

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Posted 6 years ago

Hi Alan, I am very sorry that you were in this situation. One or two car hire firms do have a reputation for finding a way with words that results in some customers feeling compelled to buy their own in house excess insurance when this is not the case at all. I do hope you are successful in obtaining a refund from them.. To be clear the rental company does not need to 'accept' your policy - as the policies sold are a personal insurance policy that covers you against the risk of being charged by a rental firm for damage which you are responsible for. They have no connection with either the rental firm or the car you are hiring. At the desk you accept responsibility for that excess allowing the firm to take a credit card pre-authorisation equivalent to the excess you are responsible for. You do so in the knowledge that if, on your return damage is found, that you have a reimbursement policy that will cover the amount you are charged. We do have a popular article on our site - https://www.moneymaxim.co.uk/faq/car-hire-insurance/can-my-excess-insurance-be-refused which explains more. Finally its worth pointing out over 100,000 users successfully used these policies last year, and cases such as yours are thankfully few and far between. If you would like to discuss the situation further please do not hesitate to contact us here at MoneyMaxim. Ross Customer Service Specialist

Posted 6 years ago

Peter Reynolds

Verified Reviewer

“Easy to book seems to cover what you need”

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Posted 6 years ago

Author didn't leave any comments.

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Posted 6 years ago

Andrew Smith

Verified Reviewer

“Never had to use it but you have piece mind knowing that you have it. And you are not paying stupid money for it.”

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Posted 6 years ago

Peter Clayton

Verified Reviewer

“A much cheaper alternative to buying excess insurance from the car hire company. Although I've never had to use it, it's reassuring to have it in case a accident does happen.”

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Posted 6 years ago

Author didn't leave any comments.

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Posted 6 years ago

Author didn't leave any comments.

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Posted 7 years ago

Thank you for your review, Following on from our direct emails with yourself, this issue relating to communication following a claim has been referred to the insurer, with a view to getting it resolved as soon as possible. We of course will be in contact as soon as we hear back from InsureFor, Ross Customer Service Specialist

Posted 7 years ago

Author didn't leave any comments.

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Posted 7 years ago