MCE Reviews

4 Rating 107 Reviews
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MCE Insurance A long established bike insurance broker, since 1975 MCE insurance has been committed to providing you with the best cover for your motorcycle at the best price available.

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Phone:

0844 409 7587

Email:

customer.services@theinsurers.co.uk

I neglected to tick the box for carrying pillions. Within quite literally one minute I had realised my mistake. I contacted MCN immediately to rectify this. I was informed it would cost £75 to amend it. I protested as it had quite literally only being a few minutes now and I would like to talk to someone higher up the chain. I was informed that someone would phone me back by the end of the day. I got no phone call and am now still in a position of having to pay £75 if I wish to carry pillions. So quite honestly I am disgusted by the cost over a genuine oversight and disgusted by the lack of customer service. I will pay the £75 as I can afford it but I guarantee I will never insure with you again even if it costs more to insure else where. Very poor service.
Helpful Report
Posted 2 years ago
Value For Money - are you happy with the cover received for the price paid?
Policy Features - do they meet your requirements?
Ease Of Purchase - was it easy to buy the policy from your chosen broker? (on the phone or online)
Customer Service - were you dealt with quickly and politely?
Customer Service - were you dealt with quickly and politely?
Documentation - did the sending and receiving of required documents go smoothly?
Easy enough to buy a policy but once it came to making a claim, it is impossible to pin them down. Like nailing jelly to a wall. Avoid at all costs
Helpful Report
Posted 3 years ago
Value For Money - are you happy with the cover received for the price paid?
Policy Features - do they meet your requirements?
Ease Of Purchase - was it easy to buy the policy from your chosen broker? (on the phone or online)
Customer Service - were you dealt with quickly and politely?
Documentation - did the sending and receiving of required documents go smoothly?
Easy to use data entry. Results displayed well giving easy cross comparison.
Helpful Report
Posted 3 years ago
Value For Money - are you happy with the cover received for the price paid?
Policy Features - do they meet your requirements?
Ease Of Purchase - was it easy to buy the policy from your chosen broker? (on the phone or online)
Customer Service - were you dealt with quickly and politely?
Documentation - did the sending and receiving of required documents go smoothly?
very easy to set up the insurance in just a few minutes, and at a very acceptable price
Helpful Report
Posted 3 years ago
Value For Money - are you happy with the cover received for the price paid?
Policy Features - do they meet your requirements?
Ease Of Purchase - was it easy to buy the policy from your chosen broker? (on the phone or online)
Customer Service - were you dealt with quickly and politely?
Documentation - did the sending and receiving of required documents go smoothly?
This is my second year using mce. Policy price came down quite a bit after my first year and they are the only company I know that gives breakdown cover as standard. Pleasure to deal with on the phone and no hidden costs,the price quoted is the price you pay.
Helpful Report
Posted 3 years ago
Value For Money - are you happy with the cover received for the price paid?
Policy Features - do they meet your requirements?
Ease Of Purchase - was it easy to buy the policy from your chosen broker? (on the phone or online)
Customer Service - were you dealt with quickly and politely?
Documentation - did the sending and receiving of required documents go smoothly?
Would not let me pay on line so I had to phone them for them to put me on hold for then cut me off. I now have a £21 Phone bill from them .
Helpful Report
Posted 3 years ago
Value For Money - are you happy with the cover received for the price paid?
Policy Features - do they meet your requirements?
Ease Of Purchase - was it easy to buy the policy from your chosen broker? (on the phone or online)
Customer Service - were you dealt with quickly and politely?
Documentation - did the sending and receiving of required documents go smoothly?
Author didn't leave any comments.
Helpful Report
Posted 3 years ago
Value For Money - are you happy with the cover received for the price paid?
Policy Features - do they meet your requirements?
Ease Of Purchase - was it easy to buy the policy from your chosen broker? (on the phone or online)
Customer Service - were you dealt with quickly and politely?
Documentation - did the sending and receiving of required documents go smoothly?
Precise and very quick to ensure you have the best deal available
Helpful Report
Posted 3 years ago