Bikesure Reviews

3.4 Rating 61 Reviews

Bikesure Insurance Bikesure has been an Adrian Flux insurance brand since 1994. Prior to establishing the Bikesure brand, Adrian Flux has been insuring bikes since 1979. Based in Kings Lynn, Adrian Flux employs over 550 staff with 60 dedicated to the Bikesure brand.

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Phone:

0844 409 7587

Email:

customer.services@theinsurers.co.uk

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“Terrible experience, communication was aggressive, the app was in effective, four phone calls for an on line service is just wrong. Yes I saved a few quid but it really wasn’t worth it, I truly hope I don’t need to use this policy for any sort of claim.”

Helpful Report

Posted 3 years ago

Value For Money - are you happy with the cover received for the price paid?

Policy Features - do they meet your requirements?

Ease Of Purchase - was it easy to buy the policy from your chosen broker? (on the phone or online)

Customer Service - were you dealt with quickly and politely?

Documentation - did the sending and receiving of required documents go smoothly?

“No major dramas to get insurance,just had to provide some additional details.”

Helpful Report

Posted 3 years ago

Value For Money - are you happy with the cover received for the price paid?

Policy Features - do they meet your requirements?

Customer Service - were you dealt with quickly and politely?

Documentation - did the sending and receiving of required documents go smoothly?

“They helped me gat the correct cover for my first bike.”

Helpful Report

Posted 3 years ago

Value For Money - are you happy with the cover received for the price paid?

Policy Features - do they meet your requirements?

Ease Of Purchase - was it easy to buy the policy from your chosen broker? (on the phone or online)

Customer Service - were you dealt with quickly and politely?

Documentation - did the sending and receiving of required documents go smoothly?

“Numerous calls made on things they failed to action i.e. my Identity which I provided more than once. Wouldn't accept ncb from two different companies over two years. Said it had to come from only one company. Also they queried dt8 which was the Christian name on my file with mcn which I tried to change but your system wouldn't change. Cancelled policy on 15th day got less than 50percent back. Bloody rip off.”

Helpful Report

Posted 3 years ago

Value For Money - are you happy with the cover received for the price paid?

Policy Features - do they meet your requirements?

Ease Of Purchase - was it easy to buy the policy from your chosen broker? (on the phone or online)

Customer Service - were you dealt with quickly and politely?

Documentation - did the sending and receiving of required documents go smoothly?

“Don't ever use these crooks”

Helpful Report

Posted 3 years ago

Value For Money - are you happy with the cover received for the price paid?

Policy Features - do they meet your requirements?

Ease Of Purchase - was it easy to buy the policy from your chosen broker? (on the phone or online)

Customer Service - were you dealt with quickly and politely?

Documentation - did the sending and receiving of required documents go smoothly?

“Good value for. Lots of add on options, so can taylor your insurance for your needs.”

Helpful Report

Posted 3 years ago

Value For Money - are you happy with the cover received for the price paid?

Policy Features - do they meet your requirements?

Ease Of Purchase - was it easy to buy the policy from your chosen broker? (on the phone or online)

Customer Service - were you dealt with quickly and politely?

Documentation - did the sending and receiving of required documents go smoothly?

“lots of conflicting requirements for information”

Helpful Report

Posted 3 years ago

Value For Money - are you happy with the cover received for the price paid?

Policy Features - do they meet your requirements?

Ease Of Purchase - was it easy to buy the policy from your chosen broker? (on the phone or online)

Customer Service - were you dealt with quickly and politely?

Documentation - did the sending and receiving of required documents go smoothly?

“Great nice and easy to do”

Helpful Report

Posted 3 years ago