Thank you for your 5 star rating of Hardwood Shield - Clear, Leslie! We're delighted that it was easy to apply and has successfully protected your chair arms after the grey treatment. We hope it works for you and stands the test of time!
“The product was leaking and packaging wet when it arrived. It was sent back. I have not heard from Kettler since, despite requesting a refund or a replacement.
The problem could have been avoided if the spray bottle had been securely taped to be watertight.
Meanwhile, I still need to protect the finish on the bench!”
Thank you so much Mrs for your 5 star rating of Hardwood Shield - Clear! We are delighted to hear that this product was easy to apply, gave your table a nice finish, and hopefully provides a longer lasting colour protector. We sincerely appreciate your loyalty and are so grateful that you chose to be a returning customer. Thank you!
Hi Steve, Thank you for your review and I am very sorry to learn of the issues with your delivery. To ensure that you receive the product you ordered, our dedicated customer service team will be in touch with you shortly. They will work to address the issue and find a prompt solution that meets your satisfaction.
Good Morning Mr Barker
We are sorry to see that you have not received the product that you purchased from us.
I can see that this was despatched from us on 09/05/2023 so should have been with you weeks ago!
Our Team will contact you today to discuss how we can get this resolved as we have no notes on our system to advise that we have been advised of the non-delivery!
We will be in touch today.
Thanks so much for the 5 star rating, Cristina! We are thrilled to hear that the Elba table is looking like new with Hardwood Shield - Clear. We really appreciate your loyalty and we're glad you'll be repurchasing! Thank you for being a repeat customer-- your satisfaction is our top priority.
“Delivery etc all good - prompt arrival and well-packaged. Easy to apply and will keep an eye on performance over coming months as the furniture will be exposed to salt-laden coastal air and storms across the Irish Sea.”
