“Really like this bread , normal supermarket bread bloats me ,this doesn't, but beware if your gut can't tolerate seeds , but you can buy the plain high protein bread .Barbara”
Hi, We’re really sorry to hear there was a problem with your bread. Although we put a lot of resources and expertise into Heylo products – including lab testing – low carb items can be occasionally susceptible to shortened shelf life, especially depending on transit conditions
However, we guarantee 5 days freshness on arrival and will always replace or refund items that don’t arrive in top condition. Please get in touch at heretohelp@weareheylo.com to let us know which items were affected and if you'd prefer a refund or replacement. Kind regards, The Heylo Team
“Unfortunately Royal Mail did not notify me of delivery. They were very apologetic but where food is concerned you need to know immediately! Thankfully when I was notified and collected, the goods were in a good condition.”
