“A great find. A relative has type 2 diabetes and a very discerning palate but used these as a burger bun and really enjoyed it. Believe me that is real praise!”
Hi,
We’re really sorry to hear there was a problem with your bread. Although we put a lot of resource and expertise into Heylo bread – including lab testing – low carb items can be occasionally susceptible to shortened shelf life, especially depending on transit conditions.
However, we guarantee 5 days freshness on arrival and will always replace bread that doesn’t arrive in top condition. Please get in touch at heretohelp@weareheylo.com to let us know if you would prefer a refund or replacement.
Once again, please accept our apologies for the inconvenience.
Kind regards,
The Heylo Team
