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ërgo Face Razor 2.0 Pack Reviews

3.1 Rating 122 Reviews
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About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Mr Iain Nugent
Verified Reviewer
“These Razors are really not anything as good as the previous model.they leave great patches and I find I have to go over areas again and again.the top blade is very harsh and I'm cutting my face far more than before.need to find new supplier after long service.”
Helpful Report
Posted 2 months ago
Hi Iain, Thank you for taking the time to share your detailed feedback. We're sorry to hear that the ërgo Face Razor 2.0 hasn't provided the shaving experience you were used to with our previous model. We really appreciate you being a long-time customer and sharing your thoughts with us. We understand that a comfortable, close shave is important, and your comments about the coverage, blade feel and overall performance are very valuable. We’ll be sure to pass this feedback on to our product team so they can take it into consideration. Thank you again for your continued support and for giving the updated razor a try. Warm Regards, Andrea - team grüum
Posted 2 months ago
Chris Eracleous
Verified Reviewer
“Expensive just about worth the delivery fee lol”
Helpful Report
Posted 2 months ago
Hi Chris, Thank you for taking the time to leave a review. We appreciate you sharing your thoughts on the ërgo Face Razor 2.0. We understand that value is an important part of choosing a new shaving product, and we’re grateful for your feedback on the pricing. Our razor has been designed with a reusable handle and replaceable blades to help create a more sustainable shaving routine, while still providing a comfortable shave. We’ll be sure to pass your comments on to our product team, as customer feedback is really helpful when we’re reviewing our products and pricing. Thank you for giving grüum a try. Warm Regards, Andrea - team grüum
Posted 2 months ago
“Compared to cheap disposable ones, it didn’t cut particularly well.”
Helpful Report
Posted 2 months ago
Hi Keith, Thank you for taking the time to leave a review. We're sorry to hear that the ërgo Face Razor 2.0 didn't give you the shave you were looking for. We understand that everyone has their own preferences when it comes to razors, especially when comparing with a product they’re already familiar with. Our razor is designed with replaceable blades to offer a more sustainable alternative to disposable options, while still providing a comfortable shave. We really appreciate your feedback on the cutting performance and will be sure to share your comments with our product team. Thank you for giving grüum a try and for sharing your experience with us. Warm Regards, Andrea - team grüum
Posted 2 months ago
Catherine Goulden
Verified Reviewer
“Hubby couldn't get the correct angle, didn't get on with it at all. On the 1st shave it felt like it was the 5th shave.”
Helpful Report
Posted 2 months ago
Hi Catherine, Thank you for taking the time to share your feedback. We're sorry to hear that your husband didn't get on with the ërgo Face Razor 2.0. Finding the right razor and technique can be very personal, and the angle and pressure used can make a difference to the shaving experience. Our razor is designed with a flexible head to help it follow the contours of the face, but we appreciate that different razors can feel more natural depending on what someone is used to. Your comments about the first shave experience are really helpful, and we'll be sure to share them with our product team. Thank you for giving grüum a try and for sharing your honest feedback. Warm Regards, Andrea - team grüum
Posted 2 months ago
“Very sharp works very well”
Helpful Report
Posted 2 months ago
Hi Peter, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum
Posted 2 months ago
Clive Woodford
Verified Reviewer
Incentivized
“I used the razor twice then threw it away! It really struggled to shave cleanly and in fact had to use my normal razor to do it properly.”
Helpful Report
Posted 2 months ago
Hi Clive, Thank you for taking the time to share your feedback. We're sorry to hear that the ërgo Face Razor 2.0 didn't give you the clean shave you were hoping for. We understand that finding the right razor is very personal, especially when compared with a product you've used regularly for a long time. Our razor has been designed to provide a comfortable shave with replaceable blades, but we appreciate that every customer has different preferences when it comes to closeness and performance. Your comments are really valuable, and we'll be sure to pass them on to our product team. Thank you for giving grüum a try and for sharing your experience with us. Warm Regards, Andrea - team grüum
Posted 2 months ago
Maureen Sleeman
Verified Reviewer
“Poor quality”
Helpful Report
Posted 2 months ago
Hi Maureen, Thank you for taking the time to leave a review. We're sorry to hear that the ërgo Face Razor 2.0 didn't meet your expectations. We always aim to create products that are effective, enjoyable to use and made to a high standard, so your feedback is important to us. We'll be sure to share your comments with our product team, as customer experiences help us continue to review and improve our products. Thank you for giving grüum a try. Warm Regards, Andrea - team grüum
Posted 2 months ago
Huw Mainwaring
Verified Reviewer
“The shaving gel was a 5 star its really good and makes for a smooth shave just not with this razor. The razor is scratchy and feels cheap and nasty. The razor is only 1 star.”
Helpful Report
Posted 2 months ago
Hi Huw, Thank you for taking the time to share your detailed feedback. We're really pleased to hear that you enjoyed the shaving gel and that it helped create a smooth shave. We appreciate your comments about the ërgo Face Razor 2.0 as well, and we're sorry to hear that the razor itself didn't give you the experience you were looking for. Shaving preferences can vary from person to person, but feedback like yours is incredibly useful in helping us understand how customers experience our products. We'll be sure to pass your comments on to our product team for consideration as we continue to develop and improve our range. Thank you again for giving grüum a try and for sharing both the positives and areas where we can do better. Warm Regards, Andrea - team grüum
Posted 2 months ago