ërgo Face Razor 2.0 Pack Reviews

3.3 Rating 33 Reviews

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“Small sample pack purchased for my husband. He was so pleased with the razor, will be purchasing more”

Helpful Report

Posted 1 week ago

Maureen Gilchrist

Verified Reviewer

“Excellent product at a good price.”

Helpful Report

Posted 1 week ago

Hi Maureen, Thanks so much for taking the time to leave a review! We’re really pleased to hear you’re enjoying the ërgo Face Razor 2.0 Pack and that you feel it offers great quality and value. We really appreciate your support and hope you continue to enjoy your grüum products. Warm Regards, Andrea - team grüum

Posted 1 week ago

Keith Willmott

Verified Reviewer

“Awful blades, never feel really sharp, do not last, flimsy plastic handle, do not give a close shave. Not anywhere near as good as the previous razor blades Gruum used to supply. Not recommended.”

2 Helpful Report

Posted 2 weeks ago

Hi Keith, Thank you for your feedback. We're sorry to hear that the blades and handle didn't meet your expectations. We understand how important a sharp, comfortable shave is, and it's disappointing to learn this. We appreciate you taking the time to share your experience, and your comments will be passed on to our product team for review. Warm regards, Mikaela grüum Customer Care Team

Posted 2 weeks ago

John Carroll

Verified Reviewer

“Love the razor but I only bought it because my old gruum broke, now I have loads of blades for the old shaft and no blades for my new one”

2 Helpful Report

Posted 2 months ago

Hi there, Thank you for your review! We’re so pleased to hear you love the razor, although we’re sorry to hear about the blade compatibility issue with your old handle. Please get in touch with us at support@gruum.com and we’ll be happy to help sort this out for you. Warm regards, Team grüum

Posted 2 months ago

Stephen James Hay

Unverified Reviewer

“Long term customer and feel Gruum missed the mark here. Handle feels lightweight, also no single blade on the back for those hard to reach areas. Blades are dull after a couple of shaves, I have tried to persevere and have gone through 4 blades now so it is not just a one off. Also feel it does not give a very cloe shave. Bring back the Oksu, please.”

2 Helpful Report

Posted 2 months ago

Hi Stephen! Thank you for taking the time to share your feedback, and for being a long-term grüum customer. We really appreciate you taking the time to share such detailed comments about the handle, blade performance, and shave closeness. This has all been noted and passed on to our product team for review. We’re grateful for your long-term support and sorry we haven’t met your expectations on this occasion. Ana grüum Team x

Posted 2 months ago

Mr DAVID MCCORMACK

Verified Reviewer

“Only used once seems decent razor”

1 Helpful Report

Posted 4 months ago

Hi David, Thank you for taking the time to share your feedback! It’s great to hear that your first experience with the ërgo Face Razor 2.0 Pack has been a positive one. We hope it continues to serve you well with every use, and if you ever have any questions or thoughts to share, we’d love to hear from you. Warm Regards, Andrea - team grüum

Posted 4 months ago

“I had when this came, just recently paid for the old handle and reordered blades for that and got this instead with the new blades. The old razor was great. I do not like this at all. I can imagine a lot of customers have turned to something else now, as I have. I now have a lovely razor handle I can’t put blades on and a flimsy piece of rubbish and blades I don’t like. I hardly see a win here on the recycling issue.”

2 Helpful Report

Posted 4 months ago

Hi Mel, Thank you for taking the time to share your experience with the ërgo Face Razor 2.0. We’re really sorry to hear that the new razor didn’t meet your expectations, especially after having been happy with your previous handle. We truly appreciate your honest feedback, and we’d love to understand more about the specific issues you encountered with the new design and blades. If you’re open to it, we’d be happy to explore a solution for you. Your satisfaction really matters to us, and we’d love the opportunity to turn your experience around. Thank you again for sharing your thoughts, we really value them. Kind regards, Team grüum

Posted 4 months ago

Martin Willcox

Unverified Reviewer

“I am disappointed that my subscription was changed without warning. First I knew of it was when an ergo 2.0 razor pack arrived at my door. Not great customer communication. Admittedly the handle is a vast improvement on previous razors. But the blades. Oh dear! Maybe I have been unlucky, but have used 4 blades so far. All have given a rough shave, the nose trimmer constantly nicks the skin and on a couple of the blades the lubricating strip has fallen off after a couple of uses. I may persevere a little while longer, but so far I am definitely not impressed with the ergo 2.0”

2 Helpful Report

Posted 4 months ago

Hi Martin, Thank you for taking the time to share your feedback. We’re really sorry to hear about your experience with the ërgo Face Razor 2.0 – this is certainly not the standard we aim to provide. We truly value your comments, as they help us improve. If you’re willing to share a bit more detail about the issues you’ve experienced with the blades and nose trimmer, we would really appreciate the opportunity to look into this further and try to restore your faith in us. Please feel free to contact us at support@gruum.com, and our team will be more than happy to assist. Kind regards, The grüum Team

Posted 4 months ago