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röom Home Fragrance - Midnight Aurora Reviews

4.6 Rating 284 Reviews
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About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Posted 1 year ago
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Posted 1 year ago
“Scent is gorgeous but my first bottle had a broken pump. I emailed the team to let them know about the faulty product and they kindly sent out a replacement and contacted me regarding this. Lovely company with great communication”
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Posted 1 year ago
Chris Harris
Verified Reviewer
“I wasn’t sure on the scent at first but it smells incredible… the more I spray it, the more I love it.”
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Posted 1 year ago
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Posted 1 year ago
Julie Porthouse
Verified Reviewer
“Calming to the senses.”
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Posted 1 year ago
“Smells good, but spray bottle was defective so had to transfer to a different dispenser.”
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Posted 1 year ago
Hi Brian, Thank you for your feedback—we’re really glad you enjoyed the scent! 🌿 We're so sorry to hear about the issue with the spray bottle. That’s definitely not the experience we want for our customers. We appreciate you taking the time to let us know, and we’re actively working on improving our packaging to prevent this in the future. If you ever run into issues like this again, please don’t hesitate to reach out—we’re always happy to help! 💛 Warm regards Mikaela-Team gruum
Posted 1 year ago
“Pump spray did not work. Called their number and it gave me a recorded message for any customer services to email. I can’t be bothered and so I’ll never purchase again”
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Posted 1 year ago
Hi there, We are so sorry to hear that your spray was not working properly. Please check your inbox for an email from support@gruum.com. We hope this helps! Warm regards Mikaela-Team gruum
Posted 1 year ago