osku: Comfort 3 Reviews

4.3 Rating 158 Reviews

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grüum is a young British brand that’s
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care products that are kind to you, and
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“Good quality product that provides a very close shave. Fully recommend”

Helpful Report

Posted 2 months ago

Zena Stotter

Verified Reviewer

“My husbands face was badly scratched by one of tge blades. Gruum customer service reply was to send him a single replacement blade, they did send further 3 after I emailed. Don't suppose their customers got a warning email about the batch as there was a loose blade. No longer interested in this company.”

Helpful Report

Posted 2 months ago

Hi Zena, Thank you for sharing your concerns. We’re truly sorry to hear about your husband’s experience with the osku: Comfort 3 blades and understand how upsetting this must have been. Please be assured that customer safety is our top priority. We take any reports of loose blades very seriously and have thoroughly investigated this matter to prevent it from happening again. We regret that our initial response didn’t fully meet your expectations and appreciate you bringing this to our attention. If there’s anything more we can do to assist, please don’t hesitate to reach out. Thank you again for the review, feel free to reach out to support@gruum.com for anything else! Best regards, Andrea - team gruum

Posted 2 months ago

Craig Morling

Verified Reviewer

“Quality construction and a smooth shave in an attractive package… what more could you want?”

Helpful Report

Posted 2 months ago

“The osuku comfort 3 provides a bic razor type of shave, it feels cheap and uncomfortable, I’ve been shaving for years and despite careful use found there’s only two razors that cut my skin while shaving the Pauli comfort 3 is one. I can’t recommend this product.”

Helpful Report

Posted 3 months ago

Hi Ian, Thanks for sharing your honest feedback — we’re sorry to hear the Osku Comfort 3 didn’t provide the shave experience you were hoping for. Shaving preferences can be very personal, and it sounds like you’ve found some products that don’t quite work for your skin. If you’re open to trying something different, we’d recommend the ergo Face Razor Cartridge, designed for a smooth, comfortable shave with less irritation. https://www.gruum.com/product/ergo-face-razor-cartridge/. Please get in touch with us at support@gruum.com and we would be happy to help! We appreciate your feedback and hope you find the right fit for your shaving routine. Warm regards, Andrea - team gruum

Posted 3 months ago

Katie Lighten

Verified Reviewer

“So much better than buying a whole razor each time, and does the job plus moisturising too”

Helpful Report

Posted 4 months ago

David Thalenberg

Verified Reviewer

“I really like the travel guard for the razor, but the razor itself is only mediocre. The shave is not very close, and there is a tendency for nicks. It’s not bad, but also not great.”

Helpful Report

Posted 6 months ago

Hi David, Thank you for taking the time to leave a review about your recent purchase with gruum. Sorry to hear that this may not have been what you were expecting. We hope our products work for everyone but appreciate this is not always the case. I have passed your feedback on to our Product Development Team as this helps us to identify areas where we can improve. If you need anything else then please do not hesitate to reach out to us at support@gruum.com and one of our team will be happy to help. Warm regards Mikaela-Team gruum

Posted 6 months ago

Fiona Ellwood

Verified Reviewer

“Not received”

Helpful Report

Posted 7 months ago

Hi Fiona, Thanks for your review. Sorry to hear that your order hasn't reached you. I have sent you a private email to resolve this for you so please check your inbox for an email from support@gruum.com. I hope this helps! Warm regards Mikaela-Team gruum

Posted 7 months ago

“one of the best three bladed razor cartridges I have used”

Helpful Report

Posted 7 months ago