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Scent Free Light Moisturiser 50ml Reviews

4.7 Rating 455 Reviews
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Good
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Posted 7 years ago
How long have you used this product?
How would you rate the quality of this product?
How likely are you to recommend this product to a friend?
Did you find this product suitable for sensitive skin?
What is the age of the user of this product?
What skin type or concern was this product purchased for?
Great product ! wish it came in a bigger size too
Helpful Report
Posted 7 years ago
How would you rate the quality of this product?
How likely are you to recommend this product to a friend?
Did you find this product suitable for sensitive skin?
What is the age of the user of this product?
What skin type or concern was this product purchased for?
I have eczema so have to be careful in using certain products. This fits the bill and I experience no irritation.
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Posted 7 years ago
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Did you find this product suitable for sensitive skin?
What is the age of the user of this product?
This is a light cream which I use in the morning on it's own or under powder or tinted foundation. It suits my sensitive skin. I have rosacre problems at times.
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Posted 7 years ago
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What skin type or concern was this product purchased for? 1,0
Unfortunately my super sensitive skin didn't like this cream. I could almost feel after just one application I was going to have a reaction to it but I stuck with it for a few days. My face ended up red and hot and felt burnt. I've been able to stick with the cleanser I purchased and I'm not having any problems with this. It cleans my makeup off and feels nice on my skin. I dont know what the difference is in ingredients between the cream and the cleanser but it would be good to find out so I can avoid that ingredient in future...
Helpful Report
Posted 7 years ago
We are sorry to hear you have reacted to our Scent Free Light Day Moisturiser. Every individual is unique in their chemical and biological make-up, it is therefore impossible to create skin care products that are suitable for absolutely everybody. We select our product ingredients with great care, to minimize the potential for allergic reactions and sensitivities. Even natural ingredients can cause reactions and some people can be just as sensitive to them as to synthetic chemical ingredients. We have recently made a small change to this product. However, the only change was to the preservative system – we replaced the blend of Sorbic acid, Salicylic acid and Benzyl alcohol in a base of Glycerin to a combination of Gluconolactone and Sodium benzoate. The reason for this change was to remove the Benzyl alcohol which is classed as a fragrance material in some countries and which was preventing us from calling the product Scent Free. The old preservative system did have a slight almond-like aroma which tended to mask the underlying smells of the base oils and actives in this formula. The new preservative blend is odourless, which is allowing the smell of the base ingredients to be more prominent - as the majority of these are natural plant materials they can and do display seasonal variations meaning that the background odours do vary from batch to batch. We have not changed any of the other ingredients in this product, and it should be exactly the same in terms of performance. Likewise the viscosity should not be any different. It is therefore likely that you are reacting to the new preservative system. It may be that you have a cleanser with the old preservative system. It is worth checking the product to see the ingredients. Please use FREEPOST GREENPEOPLE to send the product back to us. This is a prepaid service with Royal Mail. We can then action a refund or exchange. If you still have the invoice, you will find a sticker with FREEPOST GREENPEOPLE on the bottom and a returns form on the reverse. If you do not still have this then you can just include a note regarding your situation and write FREEPOST GREENPEOPLE on the packaging you use to return the item. Do not include any other address information as the post office may charge you or it may not get back to us. We apologise for any inconvenience caused.
Posted 7 years ago
How would you rate the quality of this product?
How likely are you to recommend this product to a friend?
Did you find this product suitable for sensitive skin?
What is the age of the user of this product?
What skin type or concern was this product purchased for?
Light and gentle on my extremely sensitive and very dry skin
Helpful Report
Posted 7 years ago
How long have you used this product?
How would you rate the quality of this product?
How likely are you to recommend this product to a friend?
Did you find this product suitable for sensitive skin?
What is the age of the user of this product?
brilliant product...totally fragrance free necessary for me and THIS IS ..... thank you. Lightweight, smooth, gentle, yet effectively smooth skin results.
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Posted 7 years ago
What is the age of the user of this product?
Will try the other sensitive moisturiser, not sure if allergic or just not rich enough but this made my skin dry and tight
Helpful Report
Posted 7 years ago
Thank you for your review. We’re sorry to hear you’ve had a negative experience with one of our products. We do however have a no quibble guarantee so if you were unhappy with any product you have purchased, directly from us, we would be happy to offer you a full refund or exchange if returned within 28 days of purchase. To do this please kindly complete our returns form or note which states your name, postcode, contact telephone number, reason for returning & whether you would like a refund or exchange and send back to FREEPOST GREENPEOPLE, this is all you need to write on the package, it is a Royal Mail service we have already paid for. For more information please contact organic@greenpeople.co.uk
Posted 7 years ago