Hi,
Thank you for taking the time to share your experience, and we're truly sorry to hear that our product caused discomfort. This is certainly not the result we want for anyone using our products, especially when it's chosen with the hope of soothing the skin.
Prickly heat can be caused by a number of factors, and while our formulations are designed with gentle, natural ingredients, we understand that every skin type reacts differently. We'd love the chance to look into this further and help make things right.
Could you please reach out to our customer care team at organic@greenpeople.co.uk, letting us know which product you used and any other details? Our team can look into this in more detail and recommend a more suitable option for your skin's needs.
Thank you again for your feedback - it helps us continually improve.
Green People team
“I'm lucky enough not to have sensitive skin, but still I would always go uncluttered products in terms of ingredients. This sun cream did exactly what it needed to do given the increasingly worrying brutality of UK summers. It applied well and soaked in flawlessly to my skin.”
“I love this sun cream SPF 30 220ml , it’s brilliant and easy to apply and not greasy. It gives me high protection and I have never got burnt after application . Handy size for travelling .”
