SIGNATURE COLLECTION DELUXE BOX Reviews

4.8 Rating 218 Reviews

About Friars.co.uk:

Welcome to Friars! As an independent family company since 1927, our legacy is rich, giving rise to a unique blend of heritage and innovation.

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Email:

sales@friars.co.uk

Location:

6-8 Main Street,,
Keswick
Cumbria
CA12 5JD

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What occasion did you buy this chocolate for? Christmas

Who was it for? (yourself, family, friend, colleague, etc.) Husband

What did you enjoy most about this product? (flavour, texture, packaging, delivery, etc.) Variety and quality of chocolates

Was there anything unique about your experience? (e.g., survived hot weather, fast delivery, special packaging) Chocolates upside down in box

Would you recommend this product for any particular occasion or type of person? Anybody that loves a good box of chocolates.

“Lovely box of chocolates. Wouldn’t necessarily buy again as was quite pricey. Husband seems to have really enjoyed them who was the receiver of the gift and that was the main thing.”

Helpful Report

Posted 1 month ago

Hi Julia, Thanks for sharing your thoughts. We’re glad the box was enjoyed, but we’re sorry you felt the price was high. We are a small independant Chocolate firm that uses the best Ingredients, so the Chocolates are higher in price than the standard Supermarket ones, But im sure you will agree they are worth it. Kind regards, Team Friars.co.uk

Posted 1 month ago

What occasion did you buy this chocolate for? christmas

Who was it for? (yourself, family, friend, colleague, etc.) wife

What did you enjoy most about this product? (flavour, texture, packaging, delivery, etc.) flavours and presention

Was there anything unique about your experience? (e.g., survived hot weather, fast delivery, special packaging) fast delivery

Would you recommend this product for any particular occasion or type of person? yes

“what a great product all chocolate are excellent”

Helpful Report

Posted 1 month ago

What occasion did you buy this chocolate for? Christmas

Who was it for? (yourself, family, friend, colleague, etc.) Husband

What did you enjoy most about this product? (flavour, texture, packaging, delivery, etc.) Can`t say as we haven`t eaten any yet.

Was there anything unique about your experience? (e.g., survived hot weather, fast delivery, special packaging) Stressful delivery as descibed above.

Would you recommend this product for any particular occasion or type of person? I would recommend the chocolates but warn about delivery.

“The chocolates are good but the delivery was poor. The Royal Mail employee claimed to have tried to deliver the chocolates on two separate occasions and that there was nobody at home. This was untrue as I was at home on both those days. No card was left to say that the delivery had been attempted. When I rang your reception to complain about the lack of delivery I was told that you do not leave a card when the order is of a high value. If this is so how are we to know that two so-called deliveries failed ? I didn`t find your receptionist very sympathetic - efficient yes but lacking warmth.”

Helpful Report

Posted 1 month ago

Hi Joan, Thank you for taking the time to leave your feedback. I’m really sorry to hear about the delivery issues you experienced and the impression you were given by our Reception. That isn’t the standard we aim for, and I can understand how frustrating it must have been. The cards stating failed Delivery are issued by Royal Mail, unfortunatley Friars have no input on this. Again, apologies for the inconvenience, and thank you for bringing this to our attention so we can improve. Kind regards, Friars Customer Service

Posted 1 month ago

What occasion did you buy this chocolate for? Christmas

Who was it for? (yourself, family, friend, colleague, etc.) My Wife

What did you enjoy most about this product? (flavour, texture, packaging, delivery, etc.) My wife's delight

Would you recommend this product for any particular occasion or type of person? Yes

“Delicious range of chocolates, very strong resiliant packaging.”

Helpful Report

Posted 1 month ago

What occasion did you buy this chocolate for? Christmas

Who was it for? (yourself, family, friend, colleague, etc.) Family and friends

What did you enjoy most about this product? (flavour, texture, packaging, delivery, etc.) Delivery was great and the responses were positive

Was there anything unique about your experience? (e.g., survived hot weather, fast delivery, special packaging) Fast delivery

Would you recommend this product for any particular occasion or type of person? Make great gifts fore birthdays and Christmas

“This is the second time I have bought Friars chocolates. The first time, I had nothing but positive reactions”

Helpful Report

Posted 1 month ago

What occasion did you buy this chocolate for? Thank you present

Who was it for? (yourself, family, friend, colleague, etc.) Friend

What did you enjoy most about this product? (flavour, texture, packaging, delivery, etc.) Flavours and fast delivery

Was there anything unique about your experience? (e.g., survived hot weather, fast delivery, special packaging) Arrived super quick and safely packaged

Would you recommend this product for any particular occasion or type of person? Its the best wonderful selection and something for everyone

“Really great selection, my number 1 chocolates.”

Helpful Report

Posted 2 months ago

Hi Elizabeth, Thank you for your fantastic review! We’re thrilled to hear you consider the Signature Collection Deluxe Box as your number 1 chocolates. It means the world to us to know our selection resonates with you like that. We can’t wait to delight you again soon! Warm regards, Friars Customer Srevice

Posted 2 months ago

What occasion did you buy this chocolate for? Christmas

Who was it for? (yourself, family, friend, colleague, etc.) Family

What did you enjoy most about this product? (flavour, texture, packaging, delivery, etc.) All good

Would you recommend this product for any particular occasion or type of person? Yes

“Had one before. This one just as good!”

1 Helpful Report

Posted 2 months ago

What occasion did you buy this chocolate for? Christmas

Who was it for? (yourself, family, friend, colleague, etc.) Family

What did you enjoy most about this product? (flavour, texture, packaging, delivery, etc.) All good

Would you recommend this product for any particular occasion or type of person? Yes

“Excellent, as once before!”

1 Helpful Report

Posted 2 months ago