Hi David, Thanks for your review. As per our text message exchange, we are more than happy to provide some credit back to cover the logs that are outside of the dimensions published on our website. As discussed, please could you let us know the percentage of logs that you feel are outside of the dimensions so I can formally raise as a defect and work towards getting some credit back for you. The FirewoodFund Team
“The logs arrived within the allotted time. The driver was very helpful in assisting with the offload - difficult as a sloping gravel drive. The logs burn well, interestingly leaving far less ash than the previous logs I have used.”
“Really good quality logs and nicely sized. I think the damp had got to them as they are a bit smoky at start-up so I am just going to dry them indoors for a few days before using them.”
“Delivery date was given as the 14th Jan, on the day received a text to say it would be arriving between 08:50 and 09:50, it did!
Wood is excellent quality, very little waste in the bottom of the bag.
Would certainly get take this deal again.”
“Outstanding service and having had a log burner for about 10 years undoubtedly the best wood ever, will definitely buy again. A loose bag suited me and was very economical.”
