Farrar & Tanner Ashwood Leather Crossbody Man Bag - Chestnut Reviews

4.7 Rating 17 Reviews

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

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Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

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“Great quality, perfect size and excellent delivery service.”

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Posted 18 hours ago

“brilliant as discribed very well made, very please with this purchase”

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Posted 1 week ago

“Excellent service. Lovely bag. Very happy customer !”

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Posted 1 month ago

“When ordering noticed that it had increased to 2 bags, at 9 am started to call your customer phone left message many times NO response No call back! E. Mailed told to late as been packed! So don’t ask what I think of your customer service, my advice pick up the phone!”

Helpful Report

Posted 1 month ago

Our phone lines open at 9am, and as with many businesses, this is typically our busiest period. There is a recorded message to inform callers that all agents are currently assisting other customers, along with an estimated queue position. We do answer every call in turn, and while we understand it can be frustrating to wait, we ask for patience during these peak times. I can confirm that our phone lines were particularly busy yesterday, and while we do not offer a callback service from voicemail, we always aim to respond to emails promptly. Unfortunately, your order had already entered the packing stage by the time we received your message, and we were unable to make any changes. We do appreciate your feedback and will take this on board to help improve our service going forward.

Posted 1 month ago

“Very happy with my chestnut man bag,looks stunning Prompt delivery to NZ”

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Posted 1 month ago

“Attractive colour and nice design. Manages to look fairly slim yet has plenty of capacity with additional “compartments” as well which is very useful. It hangs nicely and the leather feels good to the touch. Excellent bag for the price as far as I am concerned.”

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Posted 3 months ago

“The edges around seams (see at zipper and sides) were raw cut, not turned or burnished, which for me was too unfinished a look on an otherwise nicely-made bag. I returned for a refund.”

1 Helpful Report

Posted 6 months ago

“its lovely thankyou Michael”

1 Helpful Report

Posted 6 months ago

Hi Michael, Thank you so much for your lovely 5-star review! Best, Jamie Farrar and Tanner Customer Service

Posted 6 months ago