“The last batch you sent me took 3 days to charge and have been hit and miss since. Please ensure that the product you send me is now properly chargeable. Thank you”
“Unfortunately, these do not charge properly. When first received, I had them charging for 36 hours and they still weren't ready. I am thinking of ordering a new batch, but I would like assurance of their quality.”
“I ordered 2 Hoxton Batteries neither worked so emailed and explained and they immediately sent 2 more arriving the next day and a returns free post envelope, the customer service is excellent and there was no quibble over the problem.”