“Unfortunately, the battery did not work!
I did make a complaint and this has resulted in a replacement, which I await, and return packaging.
To sum up. The battery was not good but customer service was very good.”
“This company has got to be one of the speediest for service. I order and the items are delivered the next day. I have found a company that i can trust. Keep up the great service. Thank you. Bill Gallagher”
“The 10 motives cartridges don’t fit into these Hoxton batteries so buying two was a complete waste of my time and money. They should not sell them if they’re not compatible with the refills!”
“Received new battery and new charger as one order. Plugged charger and battery in to charge, no light came on and after an hour, tried battery with new 10 motives refill. Would not work! Tried old battery in same refill and worked fine. Tried same, old battery in new charger and charged fine. Filled in form on help page for return, messaged et with problem. got reply..." please give more info" . Messaged again, got reply saying " cannot read message" Not being very computer savvy,,,I'm not very happy. Battery in box awaiting return instructions.”
