“It took 20 minutes to find a space. Almost seemed like it was over booked. Eventually another vehicle left and we managed to park. Car was safe during the time it was parked. Getting in and out of the car park is straight forward enough.”
Thank you for your review. I’m sorry to hear that you found it difficult to find a space in our car park. If ever faced with the same problem in future, please ring the intercom at the exit barrier and our team will provide a suitable alternative.
Kind regards,
Customer Support Team
“4 stars only cos I had struggle to find parking place plus was not sure how ticket system works as previously I used Fast Carpark and syatmewas working differently.”
“Very difficult to get parking space. ACR didn't function properly as did not recognise vehilce on exit and looked for payment which had ben paid at time of booking.”
Thank you for your review. I’m sorry to hear that you found it difficult to find a space in our car park. If ever faced with the same problem in future, please ring the intercom at the exit barrier and our team will provide a suitable alternative.
Kind regards,
Customer Support Team
“When I put my ticket into the exit machine, I was told I must pay £145!
When I arrived in the car park, I noticed the ticket did not have my car registration number on it.
I used the asssitance button and someone was able to help.
I am concerned that if I hadn't known about the assitance button I would have been forced to pay £145 instead of the £39 which I had already paid in advance.”
“On arrival ar Edinburgh airport, the Terminal Refundable car park was completely full and I had to park my car in an overspill carpark. It was not clear from the signposting if this was a car park that I could use so I was not sure if I was parking in the correct place. Apart from that the parking experience was entirely acceptable.”
Thank you for your review. I’m sorry to hear that you found it difficult to find a space in our car park. If ever faced with the same problem in future, please ring the intercom at the exit barrier and our team will provide a suitable alternative.
Kind regards,
Customer Support Team
