“Parking was easy and no issues but as we exited and I had to pay an extra £60 at the gate was so upsetting.
I had spoken to someone over the parking speaker as I couldn’t understand why I had to pay extra.
I had stupidly put midnight for the day before when I booked instead of midnight we arrived back and the guy was very unsympathetic & made me pay the £60 for another 24 hours parking! It was disgusting as it was a genuine mistake when I booked it. The least he could have done was either understand and let me edit without paying or reduced the rate! Therefore I will not be parking here ever again and will make sure people know how I was treated.”
“Parking is easy to access but the machine tried to charge me £180 on exit despite it being a prepaid booking. This is the second time this has happened.”
“The "Terminal Surface" area was very crowded and it took me a good 10 monutes to find as space. Where I ended uiup was just as long as walk from the terminal as the Medium Stay area.”
