“very easy to use from booking, parking, walking to terminal to collection and exit the journey was smooth and I would book again everytime for Terminal Parking it was so easy to use and so fast to walk into the airport”
“Pre booked parking and followed the instruction. Couldn’t exit and the machine said I had a £270 charge for some reason. Had to call for help and be let out.”
“The signage to the surface carpark wasn't great. The names of the carparks have changed from the correspondence sent (no longer marked 'Surface Car Park'), and even Google Maps shows the old signage. When we arrived at what we understood to be the car park, we were confronted with scary daily parking charges, so we assumed we had the wrong location. Trying to navigate to the correct address, we accidentally drove through the drop-off area and were charged £6 for the privilege. You urgently need to align the car park names with the actual signs, as I am sure we haven't been the only ones affected. I would also like you to refund the £6 drop-off charge, as I had already paid for parking.”
