“We always use Terminal Surface Parking when we leave from Edinburgh Airport. The spaces are a very good size and it is only 2 mins walk to the airport. I be never had a problem with parking here”
“Laborious getting to and from the terminal to the furthest edge of parking with 30Kg of luggage but doable. Signage might be improved for arrivals as I was directed to walk around the multi storey when following the covered walk way may have been simpler. Overall though an efficient and cost effective arrangement.”
“The APNR misread our number plate, so when we tried to exit, the barrier said we owed £165, despite pre-booking and paying. Fortunately the person on the call button was very helpful and we were able to exit without undue delay, or extra charges!”
Thank you for your review.
It sounds as though our automatic number plate recognition (ANPR) system hasn't registered you upon entry. When this occurs, it means our system doesn't match you to your booking and you are then charged the roll-up rate in error upon exit. This doesn't happen often but when it does, I understand the frustration that it causes.
I'm glad you managed to get it sorted at the time.
Kind Regards,
Customer Support Team
“My first time using this and found it smooth and easy, which was so peasant after a long hard week working away.
Will be better once the roadworks at airport are completed and less confusing for pedestrians making way to and from airport building.”
