“Advance payment worked well. Hard to find a parking space though until discovered overflow or extra parking space area, which could be better sign posted”
“I have used the terminal surface car park for years and the service has always been great in the past.
The car park was full on arrival despite having pre-booked, signage towards the overflow car park was poor. I (and others) ended up driving in circles for 30-40 minutes.
Passing passport control took a while, despite my fast track pass.”
“Easy to book, easy to find and park, however when we put our ticket in to leave it told us we owed £200. We pressed the button for assistance, gave the guy our booking reference number and he opened the barrier for us so we weren't stuck for long.”
“It was early when I got to the airport, and I was not thinking clearly. I went to the mid-term parking first, this is where I usually park, and the machine told me I was in a different car park, which was fine but I did not want to reverse onto oncoming traffic, so went into the car park and straight back out again - however I was charged £9 for the privelege. I think this is a bit unfair.....someone who has a ticket elsewhere, and who leaves within 1 minute should not be charged anything. Even the drop-off parking is not £9!”
“Was easy to find and thought it was very busy found a parking space easily enough. Short walk to terminal. Only issue was upon leaving the machine said I was due £140. This was rectified quickly enough by pressing the help button and giving some details. No idea why this happened tho”
