“The actual parking was fine and very convenient for the tram into Central Edinburgh, although the entrance into the car park itself was difficult to find. BUT directions to the car park itself using the postcode and SatNav took us way over the other side of the airport through a new building site ending in a dead end! Luckily we didn’t have a plane to catch. Good value for a three day stay booked in advance.”
Hi there,
Thank you for your review.
I’m sorry to hear that you found it difficult to find the entrance to the car park and I understand how frustrating this will have been.
We do not recommend entering postcodes for our car park in to Sat Navs as the directions provided are not always accurate.
We do however provide directions in our booking confirmations, maps of our car parks on our website and have wayfinding for our car parks located in key traffic areas. I hope you find this information helpful for future journeys.
Kind regards,
Customer Support Team
“As always, easy to find, right next to the terminal and even though the plane home was delayed an hour and a half, the grace period meant I wasn’t worried about extra charges”
Thank you for your review,
I can see that your booking was for 5 hours. Our pricing is dynamic and continually changes based on many different factors such as demand, occupancy and lead time making it possible for the pricing to change from booking to booking however, we offer competitive pricing against other providers.
Kind regards,
Customer Support Team
Thank you for your review,
I'm pleased to hear you found the process straight forward. Our pricing is dynamic and continually changes based on many different factors such as demand, occupancy and lead time making it possible for the pricing to change from booking to booking however, we offer competitive pricing against other providers.
Kind regards,
Customer Support Team
