“It is so easy to get to with the instructions provided and by doing it all in advance it’s one less thing on your mind on travel day. The fast track security advantage is a real bonus too especially when travelling in a big extended family group, the grandparents got through security and were able to help us on the other side with the kids while we were collecting all our stuff. Our only negative was when we were leaving the multi story and at the barrier it wanted to charge us £330 for our stay when we had already booked and prepaid for our stay. At 12.30am after a delayed flight this was the last thing we needed to navigate but it was easily remedied by pressing the assistance button at the barrier and the assistant was very quick at sorting out the issue so we could be on our way.”
“The multi- storey parking is so easy and convenient especially when you add fast track. Always find a decent space where I want to be. Exit is also really fast.”
“Please please please supply trolleys on all floors of the car park. When travelling with lots of luggage and kids, it is highly inconvenient to have to go all the way into the terminal to get a trolley.
Also, they tried to charge us £26 on exit despite having a prepaid booking - please sort out the ticketing.”
