Thank you for your review.
Although you had to press the button for assistance I am glad to hear that our team were able to assist you and you found the car park location close to the terminal building.
Kind regards,
Customer Support Team
“Website easy to navigate for bookings, had to check in a couple of cases so couldn't use the fast track tunnel but not problems as soon as accessed security from check, I had made an amendment as the car I was going to bring had an issue, so changed the reg plate on the booking 4/5 days before my arrival date, contrary to the website the new plate wasn't recognised by the anpr at the gate, still simply solved with the onsite help. Definitely easiest and most convenient way of getting to and from the airport and parking securely”
“The parking process was very efficient but having had my car damaged by a car parked adjacent to mine it has made it an extremely expensive parking experience.”
Thank you for your review.
If you haven't already, please reach out to us using our contact form and we will be able to look into this for you:
https://support.edinburghairport.com/hc/en-gb/requests/new
Kind Regards,
Customer Support Team
