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Multi-Storey Parking Reviews

4.5 Rating 3,084 Reviews
Read Edinburgh Airport Parking Reviews
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Phone:

0131 357 6337

Email:

onlinebookings@edinburghairport.com

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Posted 2 years ago
Kenneth Whittle
Verified Reviewer
Super easy...book well in advance to get a low charge, follow the signs for MULTISTOREY parking, take the ticket automatically issued by the ticket machine just after the roundabout (issued using number plate recognition as your registration number is obtained when booking in advance), insert the ticket in the next ticket machine on entering the MULTISTOREY which is then returned to you, IMPORTANTLY keep your parking ticket safe for your return, proceed to find a parking spot (important - remember where you've parked your car for your return), proceed to the terminal to hand in your hold baggage, then on to departures taking the opportunity to use the 'FASTRACK' lane included in the MULTISTOREY parking ticket. On your return, insert your ticket in a payment ticket machine for validation BEFORE you proceed to the exit barrier, as the ticket machine at the exit barrier won't open without your ticket being validated. Very slick...as long as you follow the process!
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Posted 2 years ago
Brett McWilliams
Verified Reviewer
easy to book and no problems on the day getting in or getting out.
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Posted 2 years ago
Multi-storey caring bays are too tight, came back from a week away with the family and there is a door dent on the front drivers side. Tried my best to find a big enough space with no luck, car was immaculate prior to being in there. The entrance into the mult-storey is also tight with silly cones up making for a not so nice first impressions and tight cornering!
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Posted 2 years ago
Thank you for your review. As per our terms and conditions if your vehicle is damaged while in our car park (or while being driven by our valet parking drivers) we will be responsible for any damage caused to your vehicle to the extent it was our fault. If you believe your vehicle has been damaged by other vehicle whilst parked on-site, I encourage you to reach out to Police Scotland and your car insurance provider regarding the matter. Kind regards, Customer Support Team
Posted 2 years ago
Ronald McAuley
Verified Reviewer
Very convenient signage just a little tricky
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Posted 2 years ago
Whilst the written directions are helpful the physical signage to access the carpark on arrival by car is poor. On stepping out of the car in the area of floor 2 c next to the main pathway the path was covered in mud which I just managed to avoid. The approach to the main terminal is past a derelict building site full of rubbish. On arrival back the signage in the terminal is poor to direct you back to the multi storey. Not a great experience of an airport that needs upgrading.
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Posted 2 years ago
Thank you for your review. I can see that you booked the Multi-storey car park which is a 2 minute walk to the terminal which has a mostly covered walkway. I’m sorry to hear you found our wayfinding unhelpful. Clear signage is one of the most important things to have in any busy environment, but especially in an airport. Please be assured that we are actively working on our wayfinding strategy, and we will ensure feedback, like yours, is brought into the discussion. Kind regards, Customer Support Team
Posted 2 years ago
Author didn't leave any comments.
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Posted 2 years ago
Morag Caldwell
Verified Reviewer
Love the bridge that provides a short cut into fast track security! I always use the terminal parking whenever I fly anywhere because it’s so convenient!
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Posted 2 years ago