“After spending good money on parking in an area thats being attached to the airport building.
On my our entry i had to call for asistance to lift the barrier.
it was the same on our departure.?”
“Parking is fine & the security pass is a real bonus. However, on my return, I needed assistance. The help points have been removed, there was no one to talk to. I had to walk around for ages before finding someone in a different car park who advised me to press the buzzer on the entrance/exit barrier. I had to walk in a road with traffic everywhere & try to get in front of a car at a barrier, just to speak to someone!! Can't believe this is allowed from a health & safety point of view, so so dangerous! All they need is one help point within the car park but even that is too much of a stretch to help their customers - they would prefer them to walk in traffic! Really appalling.”
“Straightforward, uncomplicated safe parking. Our flight was delayed 3 hours but there were no issues leaving the car park. A great experience as always.”
“This is my second review telling you that I am very unhappy with my experience parking. My car was broken into and you have yet to contact me despite emailing and leaving a review. Don’t park here folks. It is not secure”
“Parking was very straightforward… and great to be able to access Fasttrack security from 2nd floor again!
A huge thank-you to the team for helping me get into the car park as on the order I’d accidentally over-written my new car registration with the old one… and also huge thanks for letting me out following delayed return (cancelled flight) to Edinburgh. Staff were just lovely, really helpful.”