“Arrival at the car park was easy and plenty of parking was available. Access to the terminal was excellent and very quick. My only slight criticism is the signage returning to the car park- the "car parks" signage from arrivals directs you towards the outdoor parking. Some better signage diverting you from this earlier on would be appreciated.”
“The review is simple - DO IT ! Booked online, pricing competitive, trouble free entry and exit. The Fast Track access is the icing on the cake! Highly recommended”
“Tried to extend my stay by a day due to a meeting that overrun. The only option was to make a complete new booking which was a fortune. There should be a provision to extend it for a period of time at the same daily rate which the original booking was charged”
Thank you for your review,
I’m sorry to hear that you found it difficult to find a space in our car park. If ever faced with the same problem in future, please ring the intercom at the exit barrier and our team will provide a suitable alternative.
It sounds as though our automatic number plate recognition (ANPR) system hasn't registered you upon entry. When this occurs, it means our system doesn't match you to your booking and you are then charged the roll-up rate in error upon exit. This doesn't happen often but when it does, I understand the frustration that it causes however I'm glad you managed to get it sorted at the time.
Kind regards,
Customer Support Team
