“Whilst the written directions are helpful the physical signage to access the carpark on arrival by car is poor. On stepping out of the car in the area of floor 2 c next to the main pathway the path was covered in mud which I just managed to avoid. The approach to the main terminal is past a derelict building site full of rubbish.
On arrival back the signage in the terminal is poor to direct you back to the multi storey.
Not a great experience of an airport that needs upgrading.”
Thank you for your review.
I can see that you booked the Multi-storey car park which is a 2 minute walk to the terminal which has a mostly covered walkway.
I’m sorry to hear you found our wayfinding unhelpful. Clear signage is one of the most important things to have in any busy environment, but especially in an airport. Please be assured that we are actively working on our wayfinding strategy, and we will ensure feedback, like yours, is brought into the discussion.
Kind regards,
Customer Support Team
“Love the bridge that provides a short cut into fast track security! I always use the terminal parking whenever I fly anywhere because it’s so convenient!”
“I love parking my truck there now. For years, I kept it in the outside parking but now I'll pay more to have a cover over my truck, especially in winter. Tired of seeing it battered by the winds, rain and snow. The parking is also generous with its entry times and exits, especially when the back flights are delayed. Last year at Christmas, I parked with my lights still on. When we came back, of course, the truck wouldn't start. My son went for help and soon brought back the parking attendant who quickly and very kindly used his long cables to start my front-facing truck. I was so happy I gave him a saucisson we had brought back from the continent. He was happy, and so were we. I wouldn't park anywhere else now.”
