“When we arrived at the airport the mahine issued us with a ticket that did not show our registration number. On our return 10 days later the same ticket when put into the exit machine showed that we owed
£560!!!!
The gentleman on the other end of the buzzer got this sorted for us but it is not what one needs at the end of a long busy day. This is the seconf time that this has happened to us.”
“Only entry gate open
And not clearly signposted , car was scratched on my return and the ticket would not open the gsbardier . Fortunately had pre booked online and was allowed to exit after contacting the office . So overall not impressed especially as I have used the car park for many years with the above issues”
Thank you for your review.
There can be a number of reasons why the barrier would not lift. This can be that the ANPR system has not read your car registration properly or that you have entered the car park/exited the car park earlier than planned.
Kind regards,
Customer Support Team
“I used the directions given on my email confirmation but still managed to take a slight wrong turn. Quickly found the correct lane for the multi story, and drove in. Easy to find a vacant parking space. Then within minute or two I was in the terminal.
Leaving the car park was so straightforward. And I was on my way home.
Complimentary access to fast track security was an absolute bonus.”
“OMG! How can I put into words my multi-storey car parking experience…I honestly think it may have changed the trajectory of my life. I can’t stop talking about it with family, friends even random people on the street. I didn’t realise driving your car into a car park and leaving it there could be such a positive life affirming activity. Even better, when you return your car is still there but you have the added joy leaving the car park too. Quite amazing, I may never get over the lifting and lowering of the barrier. For those poor souls who are missing out, you must rush immediately to experience to profound joy of multi-storey parking.”
“Very handy place to park but unfortunately couldn't get a disabled parking bay at all on all floors. When booking your stay and date can't one be reserved as it is very difficult to get out the car when parked in an ordinary space and to make it worse if someone has parked very close to the driver side if you have difficulty getting in the car I was lucky and had my nephew who could drive reverse my car out for me. Is this something that you as a company could look at and reserve the disabled parking bays as booked and if they are full then and alternative choice could be made.”
