“Very disappointed that we struggled to find a disabled parking space, as there was so many cars parked in these spaces without a disabled badge. I paid alot more for the multi storey car park as I'm a disabled driver also travelling with a disabled child, and yet we still struggled to get a disabled space. I wouldn't have minded so much if the cars parked in disabled spaces actually had disability badges but they did not and we checked every floor.”
Thank you for your review,
Blue Badge spaces are available on a first come first served basis however, if ever faced with the same problem in future, please ring the intercom at the exit barrier and our team will provide a suitable alternative.
Kind regards,
Customer Support Team
“It was alll fine apart from paying 2 x £7 fast track fee only to find that is included in the multi storey price. No easy way to contact you about this. Will be using someone else next time. Disappointing.”
Thank you for your review,
As stated on our website FastTrack security is included in all Multi-storey car park products however I can see that you added additional passes on.
Please reach out to us using our contact form and we will be able to look into this for you:
https://support.edinburghairport.com/hc/en-gb/requests/new
Kind regards,
Customer Support Team
“Straight forward service until driving out. Machine said I was due another £75 and the driver opposite had the same problem until we called and gave our name and registration number.”
“The multi-storey car park is great inside and to exit, but a little mis-guided to find the entrance. The signage on approach to the car park is good up until the last 100yards - we couldn't see a sign on a post to enter the correct lane and nearly went into the coach parking, if it wasn't for someone spotting a sign painted on the ground we would have missed it. Once we got up to the ticket machine it was all very easy and I think reasonably priced for a 4-day trip.”
