“The location is perfect, but the price is criminal and once again the automatic system didn't register my number plate when I entered the carpark, this very rarely seems to work.”
Thank you for your review,
I'm pleased to hear that you are happy with the location of the car park.
Our pricing is dynamic and continually changes based on many different factors such as demand, occupancy and lead time making it possible for the pricing to change from booking to booking however, we offer competitive pricing against other providers.
I'm sorry to hear that you had issues with our ANPR system however I'm glad our team were able to assist you on the day.
Kind regards,
Customer Support Team
“Why do edinburgh airport feel the functional action of driving a car to the airport and parking needs customers to then be chased for requests for reviews??? There is no service element and it is what it is - a car park nothing more nothing less.
I guess they want to find ways to justify the high prices chaged for this cash-cow and want to protect what must be a significant revenue stream to the airport”
Thank you for your review,
We value our customer feedback as it allows us to learn what we're getting right and what we can improve upon. With that being said, it's not mandatory and if you don't have anything constructive to say you don't have to leave us a review.
Kind regards,
Customer Support Team
“Reasonably priced , easy to follow instructions to find the multi storey parking. Very short walk to the terminal. We would definitely book this again.”
“Best place to park at the Airport 5 min walk and fast track at Security
Would not park anywhere else
Book early and get competitive price compared to other car parks”
Thank you for your review,
I'm pleased to hear that you had a good experience when using our car park recently.
I can confirm the space indicator is updated at regular intervals however during busy times there can sometimes be a slight lag in the system which may has been the case on this occasion.
Kind regards,
Customer Support Team
