Thank you for your review,
Our pricing is dynamic and continually changes based on many different factors such as demand, occupancy and lead time making it possible for the pricing to change from booking to booking however, we offer competitive pricing against other providers.
Kind regards,
Customer Support Team
“i have been Parking My Car every Year the Price was goog But unfortunately this time i have founded very expensive i need to shop round for a better price”
“Paid for a 14 night stay but when returned the barrier flashed up with a message saying “ over due fees £645!!
Although once I spoke to the operator and confirmed the reg number it was sorted, it’s not the kind of welcome back to Edinburgh I expected’”
It sounds as though our automatic number plate recognition (ANPR) system hasn't registered you upon entry. When this occurs, it means our system doesn't match you to your booking and you are then charged the roll-up rate in error upon exit. This doesn't happen often but when it does, I understand the frustration that it causes.
I'm glad you managed to get it sorted at the time.
“The parking is great. The added fast track is worthless though. Twice now I’ve waited in a longer queue due to security pushing people in to the fast track queue. Doesn’t feel like it’s a benefit at all.”
Thank you for your review. If you haven't already, please reach out to us using our contact form and we will be able to look into this for you:
https://support.edinburghairport.com/hc/en-gb/requests/new
“quick and easy online booking, once you know where you are going its pretty much hassle free. staff are on hand at ground floor to assist if required.”
“Due to traffic problems we had to park in the open air. There were no problems and due to rain the car was cleaner when we came back than when we left it.”
