“Parking and Service is excellent. Only negative thing is that when you get your car back you need to take it to a car wash as it's been moved to a field or something during your holiday and is thick with dust!!!”
Thank you for your review. Vehicles which use the FastPark service are parked off-site at a secure location. We can only apologise if your car was dirty on your return but it is hard to prevent this as the vehicles are kept out in the open.
Kind regards,
Customer Support Team
“Very smooth to access and enter during the day. However not very well explained for exit. Both from way out and operating barriers, especially in the dark.”
Thank you for your review.
Our car parks are signposted by wayfinding, located in key traffic areas. I’m sorry to hear that you found our wayfinding to be unhelpful. Please be assured that we are working hard to upgrade our wayfinding where required.
Kind regards,
Customer Support Team