“Luggage trolleys littered the narrow walkway to return to the car meant I had to walk amongst moving vehicles. Departure is not intuitive as you have to drive through multiple barriers as exit appears to be through another car park!! Confusing!”
“Would not scan my booking when I tried to drop my keys no staff around 15 min wait. On return could not get out of carpark as number plate was not scanning 10 min wait for staff. To get out the gave me a ticket to open the next barrier, I have to pay £4 at it. So very poor experience”
Thank you for your review.
I'm sorry to hear of your recent poor experience.
If you haven't already, please reach out to us using our contact form and we will be able to look into this for you:
https://support.edinburghairport.com/hc/en-gb/requests/new
Kind Regards,
Customer Support Team
“Booking was easy and getting there and collecting was very easy and stress free would recommend this way if you want to leave your car when your away”
