Thank you for your review.
The only way we would send a review request is if you have made a booking, I would encourage you to check your records for your booking.
Kind regards,
Customer Support Team
Thank you for your review.
Our long stay shuttle bus was suspended in 2020. The car park is an approximate 12 minute walk to the terminal and we find it to be a manageable distance for most customers. Those who find the distance unmanageable can contact us directly to discuss how we can support them.
The long stay car park is marketed as a facility that does not have a shuttle bus and this is confirmed on our website and booking confirmations.
Kind regards,
Customer Support Team
Thank you for your review.
As advised in your booking confirmation and in our terms and conditions, if you exit out with your booking you will be charged the roll-up rates as the additional time was not pre-booked.
Kind regards,
Customer Support Team
