“Hi there,
So, my easyJet flight was cancelled, and my car had to stay an extra 24 hours in the Long Stay for £40.00. Not ideal. EasyJet said, the reason for non-payment of the reimbursement here was "Car parking costs are not included under regulation EC261."
So not great overall.”
Thank you for your review.
I understand the frustration that will have been caused by the flight delay and I’m sorry to hear that your delay resulted in an additional charge at the car park barrier.
As advised in our terms and conditions, if you enter or exit out with the grace period, you will be subject to our roll-up rates as the time you have occupied was not pre-planned.
Kind regards,
Customer Support Team
“No issues with parking, some distance to walk if you have heavy bags but no concern as I had only hand luggage. Only issue was that I had booked Plane parking and found out when getting there that it was closed and that I should use long te instead. Bonus for me as closer to terminal, but wish I had been informed about this beforehand.”
“Can’t complain at the price. £35 for the week. Would cost more getting a taxi to the airport and back. I wasn’t a fan of the amount of abandoned baggage trolleys. One was very close to my car. Do the right thing and return your trolleys people!”
