“My first time using the long stay car parking and I had a perfect experience. I actually entered the wrong car park but it was all dealt with in an instant so very impressed and happy. Will definitely use it again thanks”
“Car park, directions and time to walk to airport a fine. However as Ryanair cancelled our original flight, i had to cancel long stay valet parking booking (beside terminal) and rebook for an extra day. The same parking was going to cost £35 more. Rip off! So we went to the self park option instead.”
“Convenient to book except that the App wanted me to ‘log in’ but then I had to log out to be able to make a booking???? On the day there was a severe lack of spaces and it took 19 minutes to find a slot; surely there is a more efficient way of arranging the parking - as there is at Gatwick or Stansted ???”
Thank you for your review.
I’m sorry to hear that you found it difficult to find a space in our car park. If ever faced with the same problem in future, please ring the intercom at the exit barrier and our team will provide a suitable alternative.
Kind regards,
Customer Support Team
“This is the wild west of car parks.
The entrance is tight, the evidence being the battered barriers on the way in. Parking bays are only a suggestion, with cars being ditched where ever. There is no shuttle service which means you have to walk - when it rains the puddles become small lochs. And the signs for the exit are confusing and inadequate. Perhaps they don't want you to leave.
But it's the cheapest parking there is.”
Thank you for your review.
Our long stay shuttle bus was suspended in 2020. The car park is an approximate 12 minute walk to the terminal and we find it to be a manageable distance for most customers. Those who find the distance unmanageable can contact us directly to discuss how we can support them.
The long stay car park is marketed as a facility that does not have a shuttle bus and this is confirmed on our website and booking confirmations.
Our team are aware that during adverse weather puddles can form within the walking route. We are currently looking into the most suitable solution to rectify the issue. Please accept our apologises for any inconvenience caused.
Kind regards,
Customer Support Team
