“Couldn’t get a ticket from the barrier on the way in. chap on the intercom let me in and said to buzz on way out to let them know o wasn’t able to get one on entry, which was a bit disconcerting. Had to drive round the car park a few times before finding a space, other folk had parked on double lines as there were so few spaces. On the way out some of the lanes were fully blocked where people had to park because they had obviously over booked. A bit of a shambles really.”
Thank you for your review.
I’m sorry to hear that you found it difficult to find a space in our car park. If ever faced with the same problem in future, please ring the intercom at the exit barrier and our team will provide a suitable alternative.
Kind regards,
Customer Support Team
“Car park was easy to find and close enough to the terminal. However the car park was hugely oversubscribed. There were cars abandoned everywhere, some even blocking the access roads and it took ages finding a space.”
Thank you for your review. I’m sorry to hear that you found it difficult to find a space in our car park. If ever faced with the same problem in future, please ring the intercom at the exit barrier and our team will provide a suitable alternative.
Kind regards,
Customer Support Team
“The long stay car park has become a post apocalyptic challenge of getting your cars past illegally parked vehicles blocking the roads and even parking across junctions.
It’s causing a saftey hazard and makes me dread coming back to find (again) cars parked across the road making it nearly impossible to reverse out.
I don’t know why they are letting people get away with doing this - fining then or removing their vehicles would sort the issue”
Thank you for your review.
We are aware that customers are leaving their vehicles out with the designated parking bays and we are working with the relevant teams to monitor this. Its disappointing to see that some customers are causing obstructions for other customers, if customers are finding it difficult to find a space we will always provide alternative parking option if they ring the barrier.
Kind regards,
Customer Support Team
“Overall the carpark is fine but signage inside not fantastic.We arrived at 01.10 at the barrier 10 minutes after our time and it wouldn't let us out.Our flight had been delayed. Movable barriers had been placed near where we were parked making it difficult get out so had to get out and move them which also took up more time !”
“Missed a flight due to unforeseen circumstances and tried to book the extra night as instructed on the site. The site did not allow this and instead had to pay 50 pounds charge. So in total 110 pound to park a car in a rammed car park 10 min walk away from the airport for 4 night. Daylight robbery.”
Thank you for your review. We are actively working on a solution that will allow our customers to extend their bookings. We appreciate your patience whilst we work on a solution for this.
Kind regards,
Customer Support Team
“Easy to find, easy to book, straightforward entrance and exit. It's a bit of a walk to the terminal, but that's still better than hanging around waiting for a bus.”
