Thank you for your review.
I’m sorry to hear that you found it difficult to find a space in our car park. If ever faced with the same problem in future, please ring the intercom at the exit barrier and our team will provide a suitable alternative.
Kind Regards,
Customer Support Team
“Long Stay car park was woefully overfilled - cars parked on pavements, kerbs, double yellows and filling in access lanes etc.
Information/signage for pedestrians to exit and head to terminal was completely inadequate, what signage there was did not lead to dedicated walkways so navigating out was protracted and difficult”
Thank you for your review.
Our car parks are signposted by wayfinding, located in key traffic areas. I’m sorry to hear that you found our wayfinding to be unhelpful. Please be assured that we are working hard to upgrade our wayfinding where required.
Kind Regards,
Customer Support Team
Thank you for your review.
Our long stay shuttle bus was suspended in 2020 and he car park is an approximate 12 minute walk to the terminal. The long stay car park is marketed as a facility that does not have a shuttle bus and this is confirmed on our website and booking confirmations.
Our team are aware that during adverse weather puddles can form within the walking route. We are currently looking into the most suitable solution to rectify the issue. Please accept our apologises for any inconvenience caused.
Kind regards,
Customer Support Team
“Decent sized spaces and within walking distance to the airport. Far superior to other parking companies nearby, especially those which require a shuttle bus.”
“Bit pricey for arriving to barely no parking spaces. Had to drive in circles to find a space. People were parked over curbs and in the middle of the road.”
Thank you for your review.
I’m sorry to hear that you found it difficult to find a space in our car park. If ever faced with the same problem in future, please ring the intercom at the exit barrier and our team will provide a suitable alternative.
Kind regards,
Customer Support Team
“I use long stay quite few times during the year the longest I have parked was over 2 weeks.
It's quick and easy way if you live far away from the airport and have kids.”
