“I booked a day's parking in advance on the website. However I wasn't sure what to do when I arrived at the car park to show I'd already booked. Then I thought it might be raining when I arrived back in Edinburgh to collect my car. But it wasn't.”
“I couldn't believe the amount of cars that were parked outwith bays and some were parked on the roads, which wouldn't have allowed access through for emergency vehicles, yet there were spaces available in area J3 where I parked. It begs the question whether it is just laziness or is it that too many vehicles have been allowed to book the long stay?”
Thank you for your review.
We are aware that customers are leaving their vehicles out with the designated parking bays and we are working with the relevant teams to monitor this. Its disappointing to see that some customers are causing obstructions for other customers, if customers are finding it difficult to find a space we will always provide alternative parking option if they ring the barrier.
Kind regards,
Customer Support Team
“The car park is ridiculous, parking spaces are very hard to find, cars are parked all over the place on kerbs, access roads and pavements, organisation is required and not overselling parking spaces.”
Thank you for your review.
We are aware that customers are leaving their vehicles out with the designated parking bays and we are working with the relevant teams to monitor this. Its disappointing to see that some customers are causing obstructions for other customers, if customers are finding it difficult to find a space we will always provide alternative parking option if they ring the barrier.
Kind regards,
Customer Support Team
“Not too far and not a bad price. Needs a dedicated walk way to terminal like in mid stay. Surface too rough for trolly cases , probably because it was designed for buss transfer not walking. Too many cars abandoned in road way which means you have to drag cases round them rather than a strait walk .”
Thank you for your review.
We are actively working on a project that will improve the long stay walking route, we understand that the walking route requires improvement, and we appreciate your patience with us during this time.
Kind regards,
Customer Support Team
