“Poorly signposted, poorly marked, footpath to the terminal hard to find. I wish I could say that the problems at Edinburgh airport are restricted to the long stay parking but unfortunately it is an expensive insight to what chaos lies ahead.”
Hello Robert,
Thank you for your review.
I’m sorry to hear you found our wayfinding confusing. Clear signage is one of the most important things to have in any busy environment, but especially in an airport. Please be assured that we are actively working on our wayfinding strategy, and we will ensure feedback, like yours, is brought into the discussion.
Kind regards,
Customer Support Team
“Would have given 5 stars ,but for barriers on exit all being open must have been a fault,apart from that a much improved car park close to terminal and at a reasonable price.”
Hello Robert,
Thank you for your positive feedback, we look forward to welcoming you to Edinburgh Airport again in the near future.
Kind regards,
Customer Support Team
Hello Diego,
Thank you for your review.
I’m sorry to hear you found our wayfinding confusing. Clear signage is one of the most important things to have in any busy environment, but especially in an airport. Please be assured that we are actively working on our wayfinding strategy, and we will ensure feedback, like yours, is brought into the discussion
Kind regards,
Customer Support Team
“Difficult to find a space, surface of the car park is very rough when pulling suit case.
Had a sticker put on the car to say park in between the lines - this was the only space available and was causing no issue to anyone. Maybe stop being so greedy and make the spaces more suited to larger cars”
