“Trying to locate the long stay car park was difficult due to road surfacing repairs but the designated lane was not clearly marked and as a result caused some inconvenience to find the entry point into the car park.”
“The car park is so easy to get to.
But be prepared as although it's a easy short walk to the airport there is very little cover on the route. Two issues I had was when walking from the long stay parking along the pedestrian walking route into the mid stay parking areas there is a low point which is right and at the fence gap. if its been raining it ponds pretty deep and long making it impossible to avoid getting your feet wet not nice when your going on holiday.
The suitcase trolley storage areas could do with having better signage to or a pole flag from the locations as its almost impossible to find them between the rows of parked cars.”
“First time single passenger user of Edinburgh Airport long stay parking.
it was a seamless parking experience even with temporary traffic lights on day of arrival it didn't hold me up for any length of time.
parked up in G4 close to well signposted path. a ten minute walk took me straight into departures and even easier getting out and away.the weather and time of year no doubt helped.
if travelling as a family with children I imagine the valet parking would be the way to go”
“On two occassions the automatic recognition system for car registration has not worked and I have had to press for a ticket to enter. On exiting it then charges the daily rate for payment instead of knowing that I had a prepaid arrangement. On speaking to the human operator in the intercom system at the barrier it has been resolved as he can see I prepaid. It's just an annoyance every time and I don't always have the time to talk to the operator on entering. The problem is an electronic one - not recognising the registration number.”
Thank you for your review,
It sounds as though our automatic number plate recognition (ANPR) system hasn't registered you upon entry. When this occurs, it means our system doesn't match you to your booking and you are then charged the roll-up rate in error upon exit. I understand the frustration that it causes however I'm glad you managed to get it sorted at the time.
Kind regards,
Customer Support Team
