Thank you for your review.
It’s great to hear when our customers have a great experience. Thank you for taking the time to let us know!
Kind regards,
Customer Support Team
“I've used this car park before and would definately use again (and again!). Easy to locate with plenty of parking spaces, a short walk from the main terminal and simple to book in advance. Excellent!.”
“Long stay car park is not ideal when arriving in the rain or early hours of darkness as the pathways are all flooded and difficult to pull cases over. Not enough trolley bays throughout car park. Distance to covered walkway is too far in poor weather resulting in being soaked before getting to terminal.”
“The long stay car park is easy to access and is not a long walk to the terminal. The only critisism I would have is that there ought to be better signage for the terminal. If you are parked some distance from the terminal in some of the perimeter areas and especially when it is dark, then it is not easy to see the shortest/ most direct route. There ought to be directional arrows on the roads between the rows of vehicles. This would be a great help.”
“Car registration not recognised - delayed at exit. Was initially asked to pay £240 even though had pre-paid. Sorted out quickly via intercom but system not working properly if a clean plate cannot be recognised.
Long walk to terminal. Would not want to do it in bad weather.”
Thank you for your feedback. We're sorry to hear about the trouble you faced with the car registration not being recognized at exit, which caused an inconvenience during your departure. We understand how frustrating it can be, especially when you're in a hurry. Your comments about the long walk to the terminal are also noted, and we’re working on ways to enhance our service. We appreciate you bringing this to our attention and hope to provide you with a better experience next time.
Kind regards,
Customer Support Team
