“I’m trying this out to see how it works- my nose is covered in blemishes and I want to see if this aggravates more or less than the gossamer tint. So far so good. I have really fair skin and a sunscreen is vital for all day coverage. Goes on easy and soaks in quickly.”
“This is by far my favourite sunscreen simply because it doesn't make my skin break out or make my eyes water. It is really hydrating and the texture is lovely and sits very well under makeup. I don't know how many sunscreens I've bought over the years and discarded because I end up with spots so don't use it. Dr. Sam's has solved that issue. I love it.”
“Customer service are really unhelpful, refuse to assist with cancelling orders. There’s no way to modify or change orders on the website, and there’s no customer service telephone service. The products are overpriced and not worth the money anymore.”
Hi Elizabeth, thank you for your feedback and we're sorry to hear of these issues with managing your order. Subscription customers have 3 days to prior to processing to make any changes to orders. Unfortunately, your order had already shipped from our warehouse when you reached out, but as explained you are welcome to refuse delivery or return any unwanted products for a full refund, and we are always on hand to offer assistance with managing your subscriptions. We've got in touch directly and would be happy to discuss via telephone if that's easier for you. We value your custom and look forward to resolving your query as swiftly as possible!
