“Customer service are really unhelpful, refuse to assist with cancelling orders. There’s no way to modify or change orders on the website, and there’s no customer service telephone service. The products are overpriced and not worth the money anymore.”
Hi Elizabeth, thank you for your feedback and we're sorry to hear of these issues with managing your order. Subscription customers have 3 days to prior to processing to make any changes to orders. Unfortunately, your order had already shipped from our warehouse when you reached out, but as explained you are welcome to refuse delivery or return any unwanted products for a full refund, and we are always on hand to offer assistance with managing your subscriptions. We've got in touch directly and would be happy to discuss via telephone if that's easier for you. We value your custom and look forward to resolving your query as swiftly as possible!
“this sunscreen completely converted me from being a non sunscreen wearer, to wearing this every day. I have combination skin and sensitive with large pores. This I perfect as it doesn't feel heavy, greasy or oily and sits so well even under my full coverage matte makeup. Love. I pair with flawless light moisturiser and these have changed my skin.”
