“I cant use this product at all. Initially it seemed like a great idea for my redness tendency but it made my face unbearably itchy and prickly to the point that I had to buy some Medik8 Ultimate Recovery cream to soothe it and calm things down.
Once my skin recovered I tried again just to be sure it was the Brightly serum and as soon as I applied it my skin started to prickle.
Im sure it's a great product if you don't have sensitive skin but not if you do.
Im currently trying to return it under the 60 day guarantee because I cant use it.”
Hi Julie, we're really sorry to hear that the Flawless Brightly 10% Azelaic Acid Serum caused irritation for your skin. We understand that sensitivity can vary greatly, and it's unfortunate that this product didn't work out for you. While our serum is formulated with gentle ingredients aimed at reducing redness, everyone's skin responds differently to active formulations. We appreciate your feedback and have reached out to provide guidance for returning the product under our 60-day guarantee.
“My skin absolutely loves it! The stubborn pigmentation is finally fading and quicker than I thought would be possible. My skin in more even and glowy. Love it!!”
“This is a brilliant azelaic acid serum. I have rosacea and my skin is extremely sensitive and reactive. This serum followed by the rich moisturiser and that is all I need. No reaction, just comfort and efficiency.”
“Have been using for a few weeks now and can already see a difference in the size and texture of my pores. Skin is looking the best its looked in years since switching to Dr Sam”
