“I’ve used the product for 8 weeks and have gradually come to enjoy it. The pump is horrible and maybe defective - it feels like it’s actively resisting the release of the product or falsely indicating it’s empty soon after opening despite already trying the FAQ/customer service hack for it. I realized my combo mid 40s skin prefers using this serum as an antioxidant + barrier soothing morning moisturizer step instead since it feels like a cushiony lotion - going on after my watery or hyperpigmentation serums. Also has the slight hot dog smell attributed to Ferulic that I forgot to anticipate.”
Hi Sandra, thank you for sharing your thoughts with us! We’re glad to hear you’re enjoying the serum as part of your routine. We understand the frustration with the pump and appreciate you bringing this to our attention; your feedback is invaluable as we strive to improve our products. It’s great to hear you’ve found a way to incorporate it that works for your skin type, and we appreciate your patience. We've got in touch directly to provide further assistance.
“I've been using this for a couple of years and I love it as much now as I did when I first started using it. Definitely the best VIT C serum I've used. And I love the smell!”
“You can tell how good a product is when you stop using it! I had stopped using this after applying Brightly but my dark patch on my cheek became darker again! I soon re-purchased it and the darker patch is beginning to fade again. I like applying it after Brighyly because the vitamin C gives my dull skin a glow. I suffer eczema . Dr Sam’s products are the best I have ever used and I’ve tried many!”
